Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 78 reviews)); "Good work life balance (depending on the team you're working for)" ((in 48 reviews)); "The people and culture at Choice are great!" ((in 43 reviews)); "Friendly staff to work for." ((in 23 reviews)); "A great team at the hotel!" ((in 18 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 51 reviews)); "there was bad management." ((in 46 reviews)); "part time work and low pay" ((in 41 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 21 reviews)); "Low salary and limited scope for growth" ((in 18 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

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Choice Hotels

Choice Hotels reviews

3.5

61% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jun 16, 2018

Backward work culture

Analytics

Recommend

CEO approval

Business Outlook

Pros

- nice office space - meaningful HR proccesses

Cons

- Vertical culture - Managers blame employees for their mistakes - No room for creativity - Incompetent senior directors - Favoritism

4.0

May 10, 2018

Good Work Life Balance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Wonderful People, warm culture, decent pay

Cons

HR is absolutely terrible, slow growth

1.0

Feb 1, 2018

Benefits choice offers

Night auditor

Recommend

CEO approval

Business Outlook

Pros

Choice has a great incentive program for their guests and employees to earn points for different reasons. Points help to earn free nights or gift cards.

Cons

I have worked for choice for 2 years and signed many people up. Employees are told they earn points for everyone they sign up and if they get emails. Since I have worked for this company I have yet to see a single point for email or signing up a customer. I have earned points for stays like any customer.

Viewing 94 - 96 of 1,123 Reviews

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Jobs at Choice Hotels

Revenue Manager

View job

Front Desk Receptionist

Product Improvement Manager