Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Software Engineer (22) , Housekeeper (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 77 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 49 reviews)); "Great opportunity and culture there" ((in 41 reviews)); "Great staff all the time" ((in 22 reviews)); "A great team at the hotel!" ((in 16 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 55 reviews)); "there was bad management." ((in 48 reviews)); "part time work and low pay" ((in 45 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 20 reviews)); "Low salary compared to other in market" ((in 18 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

What are the top reviewed Choice Hotels locations?

La Plata , Quilmes , Buenos Aires , Salta

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Choice Hotels

Choice Hotels reviews

3.5

61% would recommend to a friend

(1,124 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jul 11, 2015

house keeping

House keeping

Recommend

CEO approval

Business Outlook

Pros

Pet friendly including bed bugs

Cons

Fire hungry for know good reason was fired because of being slow I have a disiablity and they knew that would never go there for any reason hate the way they are treating my husband

4.0

Jul 7, 2015

Guest Services

Guest service representative

Recommend

CEO approval

Business Outlook

Pros

Nice atmosphere and co-workers, management works with life's hurdles.

Cons

Dis-organized and not pro-active on physical needs of buildings

1.0

Jul 1, 2015

Horrible, dishonest, hostile work environment

Night auditor

Recommend

CEO approval

Business Outlook

Pros

Employee and friends and family rate were a huge plus. It was very nice to be able to afford to travel if and when any timefoff was given.

Cons

Cuts corners doesn't follow brand standard except when due for inspection dishonest hostile environment. Franchise owners are given to much freedom when it comes to employee pay, no haunted raises and can get away with paying only minimum wage even to employees who have been there for multiple years, doesn't seem very fair for being such a big renowned company. Employees should be universally appreciated for representing the Choice Hotel Brand.

Viewing 925 - 927 of 1,124 Reviews

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Jobs at Choice Hotels