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      Choice Hotels

      Engaged Employer

      Choice Hotels reviews

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      3.5

      61% would recommend to a friend

      (1,123 total reviews)
      avatar

      Patrick Pacious

      69% approve of CEO

      44% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      3.1

      Work/Life balance

      3.1

      Senior management

      3.0

      Compensation and benefits

      Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Mar 11, 2022

      Epitome of corporate dishonesty and greed

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      * tolerable placeholder while looking for a better job * relatively good work/life balance (though this varies wildly by team so your results may vary)

      Cons

      * anti-remote attitude from CEO... * ...yet, selectively hire some people fully remote while expecting other people to work in office, and when pressed for criteria on how these decisions are made, get non-answer spin from HR * pays far below market rate - don't expect an annual increase nor a bonus * if you are a woman, you will not get above middle management * pathetic covid response - only did the minimum to look like the org was concerned, while repeating "we are following CDC guidelines" over and over so it appeared they care * used to do feedback surveys but Choice stopped doing them because they didn't like the negative feedback - and when employees in exit reviews give honest reasons for why they're leaving, HR gets angry and defensive * no WFH stipend - your phone, internet, furniture, all WFH expenses are 100% on you

      avatar
      Choice Hotels Response
      4y
      Thank you for taking the time to share your perspective. We're sorry to hear your expectations were not met. Choice’s work-from-home policy depends on your role and the department you work for. Choice recognizes the importance of work-life balance and, therefore, offers telecommuting, in its sole discretion, as a viable work alternative. We value your thoughts and feedback and will share them with the HR and executive leadership.
      1.0
      Feb 7, 2022

      Do your research

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance (depending on the team you're working for)

      Cons

      Extreme favoritism. Don't take my word for it, go ahead and do your research and count the number Directors and Senior Directors that are from a Chicago based airline company. Also, while you're at it, check if you see the same background in the C Suite. That basically tells you what's going on there.

      avatar
      Choice Hotels Response
      4y
      Thank you for taking the time to share your perspective. We're sorry you had this experience. At Choice, we wholeheartedly believe our associates are the key to our success, and we value everyone’s contribution. One of our top priorities is to create a working culture where associates can feel welcome, wanted, and respected. Your thoughts will be shared with HR and executive leadership.
      3.0
      Jun 28, 2021

      Great benefits but crazy management

      Sales operations analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, office and location, hotel discounts, technology

      Cons

      Management is constantly reorganizing and eliminating positions or whole entire teams only to rehire months later. The door is constantly swinging.

      Viewing 88 - 90 of 1,123 Reviews
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      ReviewsChoice Hotels reviews

      Glassdoor has 1,231 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.