Choice Hotels reviews

3.5

61% would recommend to a friend

(1,123 total reviews)
avatar

Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Feb 5, 2024

Revenue Manager

Recommend
CEO approval
Business Outlook

Pros

-Benefits -Hotel Discounts - Remote flexibility.

Cons

Hotel don't care for employees, Hotel fired more than 75% of revenue department as the company decided to outsource the Department to a third party company in India.

1.0
Jan 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Honestly, the job opportunity was very exciting for someone who has been on the market for over 6 months AND had multiple referrals internally.

Cons

No response to my app, no response to internal emails to recruiters introducing me to the hiring teams... nothing went well. I fell on deaf ears for over two months,

2.0
Apr 5, 2022

Leaders don't actually care about you

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice office. Good benefits. The job was great, but not the people

Cons

I have to agree with another reviewer's comments below. I had the same experience. I found that people in the exact same role were hired to work remote while others are not allowed to. "Cons * anti-remote attitude from CEO (and Executive Leadership)... * ...yet, selectively hire some people fully remote while expecting other people to work in office, and when pressed for criteria on how these decisions are made, get non-answer spin from HR * if you are a woman, you will not get above middle management * pathetic covid response - only did the minimum to look like the org was concerned, while repeating "we are following CDC guidelines" over and over so it appeared they care * used to do feedback surveys but Choice stopped doing them because they didn't like the negative feedback (and never made any changes based on feedback)- and when employees in exit reviews give honest reasons for why they're leaving, HR gets angry and defensive Advice to Management Actually listen to the feedback you are getting and act on it. If the CEO/executive level is blocking any positive change, be honest and transparent with your employees about it. Quit trying to promote the company line."

Viewing 85 - 87 of 1,123 Reviews

Glassdoor has 1,231 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.