Choice Hotels reviews

3.4

61% would recommend to a friend

(1,126 total reviews)
avatar

Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Apr 9, 2016

Overall a really good place!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong tech focus. Great exposure to development projects and innovation. Decent opportunities for advancement.

Cons

Small, dumpy work spaces in Phoenix. (about 4ft of desk space). Losing some of the appeal that brought a lot of people on recently.

1.0
Apr 8, 2016
Recommend
CEO approval
Business Outlook

Pros

The people are great. The facility is very nice.

Cons

Fear of losing your job every day if you make one boss angry or do not do her bidding. Training was abysmal. Team leads were not qualified to answer half of the questions. Team leads would work from home, but were unreachable in a crisis. Team supervisors hated the manager and the fighting was obvious.

5.0
Apr 4, 2016

Great Place to work

Recommend
CEO approval
Business Outlook

Pros

Great PMS System! Very Easy to learn and use. I had a great experience with the management at the company as well. Incentive programs for employees.

Cons

Online PMS system goes down often, causes problems for guests and agents. Smaller properties have a lot of down time!

Viewing 826 - 828 of 1,126 Reviews

Glassdoor has 1,234 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.