Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
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Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Jul 23, 2017

Front Desk Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers Meeting new people Easy to move up Learn a lot about the hotel industry

Cons

Pay is low for the amount of work Understaffed at certain times of the year

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Choice Hotels Response
8y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchisedunder its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
5.0
Jul 22, 2017

Customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love working for choice there's no one that cares like choice hotels

Cons

They could be a little specific on location

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Choice Hotels Response
8y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchisedunder its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
5.0
Jul 21, 2017

Project manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place to work. Good work life balance

Cons

Favorites get advancement and tenure is not appreciated

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Choice Hotels Response
8y
Thank you for your feedback. In an effort to drive positive business outcomes, parts of our organization has gone through some change recently and we thank you for your patience and agility as we are all adapting. We encourage you to please visit your HR business partner to walk through some of your specific concerns as we are here to help.
Viewing 676 - 678 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.