Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Software Engineer (22) , Housekeeper (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (14) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 75 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 51 reviews)); "Great opportunity and culture there" ((in 41 reviews)); "Friendly staff to work for." ((in 28 reviews)); "Flexible hours depending on manager;" ((in 15 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 51 reviews)); "Low pay and no forward opportunity" ((in 46 reviews)); "there was bad management." ((in 46 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 22 reviews)); "Low salary compared to other in market" ((in 18 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

What are the top reviewed Choice Hotels locations?

La Plata , Quilmes , Buenos Aires , Salta

Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Jul 26, 2017

Room for Improvement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are some good managers who care about their employees success and growth

Cons

The company is very siloed and hierarchical, which makes it difficult to get your job done if you are not at a director level

Choice Hotels Response

8y

Thank you for your review. We’re glad you’ve had a positive experience with some managers as our Talent Development team is focused on providing leaders with the tools to help develop the careers of their associates. We will make sure to mention your constructive feedback to our human resources team, and as a current employee, we encourage you to speak with your HR business partner to address your specific concerns.

1.0

Jul 25, 2017

uniforms

Night auditor

Recommend

CEO approval

Business Outlook

Pros

Been employed for 7 years and love night audit shift.

Cons

The uniforms they make the employees wear are way to hot in the summer time and it makes them feel claustrophobic. Plus they need an update. people are more relaxed these day and the employee should reflect that. They are bad uniforms.

Choice Hotels Response

8y

Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchisedunder its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.

5.0

Jul 24, 2017

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

The guest, the employees, management

Cons

Some being messy. Hotel stinky

Choice Hotels Response

8y

Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchisedunder its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.

Viewing 673 - 675 of 1,127 Reviews

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Jobs at Choice Hotels

Front Desk Receptionist

Receptionist-Front Desk

Choice Hotels

Choice Hotels reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Room for Improvement

uniforms

Housekeeper

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Jobs at Choice Hotels