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      Choice Hotels

      Engaged Employer

      Choice Hotels reviews

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      3.5

      61% would recommend to a friend

      (1,123 total reviews)
      avatar

      Patrick Pacious

      69% approve of CEO

      44% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      3.1

      Work/Life balance

      3.1

      Senior management

      3.0

      Compensation and benefits

      Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Jan 22, 2018

      Terrible Headquarter Experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Offices and Lobby are very inviting.

      Cons

      Very political and hierarchical. Upper management uses information to retain power / importance, instead of sharing with teams. Some VPs and Senior Directors are too junior without enough experience in their roles, or leading people.

      avatar
      Choice Hotels Response
      8y
      Thank you for taking the time to provide the review. Living true to the values of our founders, we pride ourselves on fostering a family culture and we are sorry to hear that your experience did not feel consistent with our values. At Choice we are pleased to offer our associates a robust family care program that includes full paid maternity and paternity leave, adoption assistance, as well as back-up child and adult/elder care. Once our parents return to work, we offer a transitional, reduced work schedule, fully paid for 30 days. On an ongoing basis, many of our associates take advantage of flex-work and work from home schedules, giving them more time to spend with their family. We value the feedback from all our associates and will share your experience with our leadership, as well as your thoughts on promotions, development and reorganizations.
      3.0
      Aug 19, 2017

      Got purple hair? Got tattoos? No degree? Don't care about work/life balance? Come on down to Choice!

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hotel discount. Management provides many opportunities to learn about different areas in the company. Wide variety of employee resource groups to help you navigate your career.

      Cons

      Management that doesn't live the values. Some people are just dicks. Pay that isn't always on par with similar organizations.

      avatar
      Choice Hotels Response
      8y
      Thank you for your feedback. At Choice we go to great lengths to embrace diversity and inclusion, and we are particularly proud of our numerous employee resources groups that you have mentioned. They not only serve as excellent networking platforms for associates of all cultural backgrounds, they foster a work environment where a plethora of opinions, ideas, and philosophies can flourish. We’re glad to hear that you have enjoyed our popular employee hotel discount program. With over 6,000 franchised hotels worldwide, it is one of the unique benefits that we offer our employees. With all that said however, we are disappointed to hear about your experience with members of our management team and your feeling regarding work life balance. As current employee, we strongly encourage you to reach out to your human resources business partner to share your experience and in an effort to resolve your concerns.
      1.0
      Jan 30, 2017

      EXTREMELY UNDERSTAFFED

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice location; nice Cambria hotels

      Cons

      Extremely understaffed--every Analyst and Sr. Analyst that treat their job seriously are overworked. No bonus for those that produce most of the work and get the company moving. VP treats his favorite analyst unfairly nice without any consequences. There is an award to recognize employee performance outside of bonus structure but there is no clear direction to encourage management to nominate their direct reports for the award. Hence, you have 1 person with 5 awards and others in another team with no awards whatsoever. Very touchy-feely kinda of environment. Very political.

      avatar
      Choice Hotels Response
      9y
      Thank you for your review. We’re happy to hear you enjoy our central location in Rockville! We also hear your concerns; and we will share them with our HR team and leadership.
      Viewing 58 - 60 of 1,123 Reviews
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      ReviewsChoice Hotels reviews

      Glassdoor has 1,231 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.