Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Choice Hotels?

58% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 76 reviews)); "Good work life balance (depending on the team you're working for)" ((in 47 reviews)); "The people and culture at Choice are great!" ((in 45 reviews)); "Great staff all the time" ((in 21 reviews)); "Flexible hours depending on manager;" ((in 16 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 51 reviews)); "there was bad management." ((in 46 reviews)); "Low pay and no forward opportunity" ((in 41 reviews)); "Low salary and limited scope for growth" ((in 18 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 18 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

Choice Hotels reviews

Compare reviews

3.4

58% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

67% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.1

Work/Life balance

3.1

Career opportunities

3.0

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jan 7, 2025

Siloed Leadership

Manager

Recommend

CEO approval

Business Outlook

Pros

Great people, excellent benefit's, opportunity for professional development.

Cons

Low pay, limited opportunity for promotion, and lack of transparency and collaboration driving cut-throat tactics across many organizations. Siloed leadership, executive team has laser focus on the bottom line and has completely discounted the hotels that power the company. The CEO is more interested in securing his legacy with acquisitions then supporting the hotels franchised by Choice.

3.0

Dec 28, 2024

Hotel

Guest services agent

Recommend

CEO approval

Business Outlook

Pros

Dependant on your management your experience can vary

Cons

No extras, shift work, multi role expectations

Choice Hotels Response

1y

Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate the hotel referenced and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you are/were employed.

1.0

Dec 24, 2024

No wages

Housekeeping

Recommend

CEO approval

Business Outlook

Pros

I was able to remain in travel industry without completely being out

Cons

No money, not enough to even almost make a living. Employees are not offered competitive wages. Barely compensated, management completely unprofessional

Choice Hotels Response

1y

Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate the hotel referenced and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you are/were employed.

Viewing 55 - 57 of 1,123 Reviews

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Jobs at Choice Hotels

Front Desk Receptionist

Product Improvement Manager

Choice Hotels

Choice Hotels reviews

Ratings by category

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Reviews by job title

Siloed Leadership

Hotel

No wages

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