Choice Hotels reviews

3.4

58% would recommend to a friend

(1,123 total reviews)
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Patrick Pacious

67% approve of CEO

41% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Jun 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Some good, hard working people who have worked here for a while and keep the system going. Some managers are really good people.

Cons

Strange leadership hierarchy. I question why some people are promoted here, especially to a "director" level. You have non technical people with poor business understanding leading departments. It doesn't make sense. You usually have someone who is an expert in at least one of those aspects leading IT departments, but not here. Culture of exploiting employees that are seen as weak or vulnerable, such as not promoting them or not giving them raises through performance reviews that don't make any sense. Good people are slowly leaving.

2.0
May 29, 2025

mid

Recommend
CEO approval
Business Outlook

Pros

was okay at the beginning of working here

Cons

was horrible mid way though working

1.0
May 25, 2025
Recommend
CEO approval
Business Outlook

Pros

The variety of guest you encounter!

Cons

The hours worked versus pay. (11 hour shifts for $50 a day while in “training” and then no overtime or holiday pay) The hotel manager runs guest and employees off by how he talks to and treats everyone Training

Viewing 34 - 36 of 1,123 Reviews

Glassdoor has 1,231 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.