Centene reviews

3.7

68% would recommend to a friend

(6,063 total reviews)
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Sarah London

72% approve of CEO

56% positive business outlook

Centene has an employee rating of 3.7 out of 5 stars, based on 6,063 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Centene employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

6K reviews
2.0
Aug 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Virtual work and you get to work with agents by taking them out to meals and take them golfing on the company. Most of the time you don’t have to do a lot as long as you have good relationships with agents. Super flexible on personal time and allows people to take dogs on walks during conferences calls. Since you work from home it’s great since its acceptable to work 4 or 5 hours in a day.

Cons

If you care enough…the customer service is terrible sine you can submit the same problem over and over and it never gets solved. I have learned to let the agents do their own customer service so that when the issues don’t get resolved, I don’t look bad as though I can’t resolve the issue. The pay isn’t great either since we never meet goal. As long as you’re fine with the base and just do t care to much about helping agents or doing well in Medicare sales, WellCare is the place for you. The place is very siloed which is great way to not get anything accomplished but can be frustrating if you actually try to make improvements to the business.

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Centene Response
2y
Centene is committed to improving our employee experience and we appreciate you taking the time to provide feedback.
2.0
May 20, 2022
Recommend
CEO approval
Business Outlook

Pros

*Full month 100% paid maternity leave at all levels (can also be used for taking care of family members) *Competitive pay for new-hires *Numerous internal organizations to join for networking/ volunteering

Cons

*Toxic Wellcare leadership driving the sale of benefits without properly ensuring we can implement them, or the vendors can support them *Senior leadership frequently berates/ shames those who ask questions, making it very hard to learn// silencing a lot of previously vocal contributors *Toxic leadership using negative reinforcement/ driving productivity through shame and saying things like "you have no future here" when things are not done as that leader would do them *Discouraged from flagging issues or potential issues, and punished when pursuing solutions on your own by being told it's "above your pay-grade" and to "stop brining up problems" *Homogenous environment that alienates diversity of thought and actively suppresses the careers of those who speak out *Gaslighting and micro-managing by senior leadership *Expected to work through weekends and holidays without being asked/ told; told you're a failure if you don't

3.0
Jun 25, 2021

Clinical Postion

Recommend
CEO approval
Business Outlook

Pros

Steady paycheck and Benefits. Remote work environment. Reimbursement for operating expenses . Great IT department. Wonderful and supportive Coworkers despite everything! Wonderful Medical Directors in place at the time!

Cons

Multiple punitive processes stressed and continual demonstration of production required daily / hourly . Favoritism . This is a solely production based position. Knowledge or experience is not required or rewarded . Promotion based on speed / production only .Coworkers are set up to compete against each other and openly reprimanded if not meeting production .It was an extremely unhealthy environment .I witnessed more than one coworker humiliated professionally and personally by management as a motivation tool . This was due to staff in positions having no background or experience in team leading or management skills . No formal training programs in place for onboarding of department roles .

Viewing 178 - 180 of 6,063 Reviews

Glassdoor has 6,580 Centene reviews submitted anonymously by Centene employees. Read employee reviews and ratings on Glassdoor to decide if Centene is right for you.