Centene reviews

3.7

68% would recommend to a friend

(6,057 total reviews)
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Sarah London

72% approve of CEO

56% positive business outlook

Centene has an employee rating of 3.7 out of 5 stars, based on 6,057 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Centene employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

6K reviews
1.0
Apr 28, 2016
Recommend
CEO approval
Business Outlook

Pros

There are no pros, you work in the smallest call center in Tucson, with some of the dumbest people you could work around. Racism, favoritism, & a lack of getting any help are all a part of your daily job. The only pro I can think off it getting paid once a week if you work for a temp agency.

Cons

* Bad attitude from management who goofs around 3/4 of their day while ignoring their job responsibilities. * Racism, if you are white you will be frowned upon. This is both from management & employees. * The system they use is continually slow or not working. In comparing this company to others such as Humana,United Health,& Blue Cross they obviously don't care if the members can't find doctors, specialists, or facilities. Using windows 98 is not absolution anymore/ * Lies about when you get raises or could become full time, there is always some hoop you need to jump through to make more money. * Poorly trained management,supervisors, & trainers. ATTITUDE, ATTITUDE, ATTITUDE from all of them who are too busy to help you,let it interfere with their after work life. * You work with people that have little or no experience in a call center, or just don't care. If you are white you are an outcast.

2.0
Apr 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Salary, Vacation,PTO,Members,Co-Workers,Free Coffee Free Parking,Location is close to the interstate.

Cons

I was hired because I had the knowledge and back ground as a nurse to assist their members,educate them on disease process, and preventative services. Hiring professional licensed RN's to preform these duties, this was going to make a difference in the member's lives. They claim to be all about the members and verbalize this information in your interview. Well in my interview at least, I specifically ask them if I would be able to actually case manage the members. Yes, they said that is why we are hiring only talented knowledgeable nurses. It saddens me to say that was all a lie. This is corporate america they have no idea what actually caring for people means, nor do they care. The managers are appalled by questions because they have no clue what the answers are. They spend most days behind doors in meetings and if you have a question DO NOT ASK..... The training is unorganized and done as quickly as possible. If you do ask a question management will swear they have already given you all you need to be successful. This is a call center. The goal is to contact as many people as you can, engage them in case management, and then call to say hello once every 1-3 weeks. Nothing more nothing less. Just meet state requirements. I was excited about the changes the Health Care Reform was designed to bring, but nothing has changed. The Medicaid/Medicare dollars under served, privileged, and the elderly Americans need, still continues to line the pockets of others. I am true nurse at heart. I armed myself with knowledge and resources , so I could share it with my members/patients in hopes of educating them on how to achieve a better quality of life . I hope by sharing my knowledge, care, and compassion to others,if only small or one person at a time, I can make a difference in someone's live. ITS QUALITY NOT QUANTITY........JUST SO YOU KNOW ........I am not angry just thought any nurses who are looking to actually be a nurse, this may save you some time.

4.0
Apr 26, 2016

Infrastructure

Recommend
CEO approval
Business Outlook

Pros

People are nice. Company is thriving. CEO is a visionary.

Cons

Pay is not the best.

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Glassdoor has 6,573 Centene reviews submitted anonymously by Centene employees. Read employee reviews and ratings on Glassdoor to decide if Centene is right for you.