Pros
There are no pros, you work in the smallest call center in Tucson, with some of the dumbest people you could work around. Racism, favoritism, & a lack of getting any help are all a part of your daily job. The only pro I can think off it getting paid once a week if you work for a temp agency.
Cons
* Bad attitude from management who goofs around 3/4 of their day while ignoring their job responsibilities. * Racism, if you are white you will be frowned upon. This is both from management & employees. * The system they use is continually slow or not working. In comparing this company to others such as Humana,United Health,& Blue Cross they obviously don't care if the members can't find doctors, specialists, or facilities. Using windows 98 is not absolution anymore/ * Lies about when you get raises or could become full time, there is always some hoop you need to jump through to make more money. * Poorly trained management,supervisors, & trainers. ATTITUDE, ATTITUDE, ATTITUDE from all of them who are too busy to help you,let it interfere with their after work life. * You work with people that have little or no experience in a call center, or just don't care. If you are white you are an outcast.
