One of the Worst-Run Companies I’ve Ever Worked For
Pros
Pros: • A large, publicly traded company — though that’s about it.
Cons
Cons: • Inept Management: Both upper and lower management in the Bronx/Brooklyn area are ineffective and lack leadership. • Financial Instability: Stock price is at a 52-week low, with financial issues trickling down to cuts in member benefits (e.g., OTC cards and Medicare DSNP/MAPD plans). • Inferior Products: Plans are weaker than competitors like Healthfirst, VNS, and Elderplan. Seniors end up worse off with Centene’s offerings, and members frequently complain about poor customer service. • Employee Neglect: Sales employees are treated poorly. Despite being a billion-dollar company, the culture is dismissive and unsupportive. • Untrustworthy Practices: If you give a 2-week notice, they’ll try to “term” you early to avoid paying out. • Sales Struggles: Selling Centene’s Medicare Advantage plans means pushing an inferior product in a market with several far superior options. Worse, they pressure you to sell WellCare (a plan many doctors avoid because of payment issues) instead of Fidelis, simply because they want to push that brand.
