I interviewed with Caterpillar Digital at the Chicago location in December of 2019. Went through four rounds of interviews, all of which seemingly went very well. Throughout the interview process, the HR contacts I worked with were efficient and professional, just as you would expect from a large multinational corporation.
Unfortunately, after the interviews were over, so was the professionalism. In the weeks, and then months, after the final interview, I heard nothing back from the company. Over a period of two months, I reached out many times to both of the HR contacts I had interacted with. No response at all.
After two months of increasing disbelief, I reached out via email to the Chief HR Officer, Cheryl Johnson, describing my situation, along with a timeline of events and communication attempts. Due to the way Cat's email system is set up, (invalid addresses bounce) I'm fairly certain she got the email. Again, no response.
All of this transpired before the COVID-19 breakout, so that's not an excuse.
TL;DR - After an extensive interview process, three contacts within the Cat HR department, including it's leader, left an applicant twisting in the wind without any feedback at all.