Does Casper pay their employees well?

According to anonymously submitted Glassdoor reviews, Casper employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Casper. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Casper?

51% of Casper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Casper 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Casper?

Sleep Specialist (47) , Store Manager (19) , Sales Associate (14) , Manager (13) , Customer Experience Specialist (12) , Supervisor (10) , Associate Store Manager (9) , Assistant Manager (6) , Store Supervisor (6) , Software Engineer (5) , CX Specialist (4) , Operations (4) , ASM- Assistant Store Manager (3) , Intern (3) , Retail Sales Associate (3)

What are the pros of working at Casper according to real employee reviews?

"The environment is great and the people" ((in 37 reviews)); "Great culture; Chill workplace Easy job (very hard to mess up) Great employee discount" ((in 23 reviews)); "Great benefits and plenty of room to grow with the company." ((in 20 reviews)); "Free mattress after 6 months of employment" ((in 12 reviews)); "fun coworkers and start up mentality" ((in 11 reviews))

What are the cons of working at Casper according to real employee reviews?

"low pay and very demanding" ((in 20 reviews)); "No commission and made lots of sales" ((in 9 reviews)); "My bonus was delayed and sometimes the downtime can drag." ((in 8 reviews)); "Long hours (evening and weekend shifts), Some co" ((in 5 reviews)); "Pay is lacking Management is inconsistent with communication" ((in 5 reviews))

What are employees saying about Casper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Casper layoffs and their outlook for job security at Casper in 2026.

Casper reviews

3.4

51% would recommend to a friend

(309 total reviews)

Randy Greben

33% approve of CEO

35% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.3

Compensation and benefits

3.2

Culture & values

3.0

Career opportunities

2.8

Senior management

Casper has an employee rating of 3.4 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

309 reviews

4.0

Oct 27, 2020

Good

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Flexible hours and good compensation

Cons

Not a lot of opportunities to get promoted

4.0

Aug 31, 2020

Great Company, Great People, Great Products

Manager

Recommend

CEO approval

Business Outlook

Pros

I've been working at Casper for a year now and the people are amazing! I get to work with incredibly bright & friendly peers. Everyone is so welcoming and Casper has an amazing collaborative culture! We do so many fun employee engagement events that always relate back to the company's mission & values. Who wouldn't want to work for a company that is helping people sleep better which in turn is offering a way for people to be healthier. The leadership team and company really believes in work/life balance and allowing employees to take the time they need. During Covid, the company was able to pivot to a remote culture quickly while still staying connected & transparent about the business.

Cons

different direction from leaders at time, very focused on competition

5.0

Aug 5, 2020

Really Great Work Atmosphere

Associate store manager

Recommend

CEO approval

Business Outlook

Pros

I really enjoyed working with a group of dedicated people, great people, great training, great philosophy

Cons

retail hours but that is normal

Casper Response

5y

Thanks for your feedback and we're happy to hear you had a great experience at Casper!

Viewing 271 - 273 of 309 Reviews

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Casper

Casper reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good

Great Company, Great People, Great Products

Really Great Work Atmosphere

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