Casper reviews

3.4

51% would recommend to a friend

(311 total reviews)
avatar

Randy Greben

33% approve of CEO

35% positive business outlook

Casper has an employee rating of 3.4 out of 5 stars, based on 311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

311 reviews
2.0
Sep 17, 2021

Yearly mass-layoffs

Recommend
CEO approval
Business Outlook

Pros

Good benefits, unlimited vacation, free mattress, ok discount, co-workers are generally nice but beware the wholesale team. Good work life balance.

Cons

Retention issues, they mass hire then mass fire due to poor understanding of how the company works. Then they mass hire again and will undoubtably mass fire again next year since they still have no grasp.

1.0
Sep 15, 2021

Roller Coaster Ride that Only Goes Descends into the Abyss

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pros of Casper Sleep are some of the remaining employees. There are many smart, capable and personable people still left that work extremely hard. It's sad that none of that matters because the odds are they will be laid off during the mass layoffs that occur approximately every 6-9 months.

Cons

Oh wow, where to begin? This company can be likened to a roller coaster, except one that only goes down. Massive layoffs here are as regular as the Fast and the Furious films. I highly recommend Casper if you enjoy the thrill of not knowing whether you will have a job tomorrow. The biggest con is upper management. These folks are here for the limelight only and have no business running a publicly traded company. They couldn't lead a rat to a dumpster - which is ironic because that's what this company has become. The worst offender is the CEO, who needs to spend less time getting Botox and filler and more time fixing a collapsing company. This company is so mis-managed that they couldn't even eek out a profit during the pandemic, which should have been a gangbusters year for a retailer focused on home furnishings. In my opinion, Casper will NEVER be profitable and the sooner Wall Street and everyone else is aware of that, the sooner we can all put this place out of its misery.

4.0
Sep 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Enough resources for the job in most cases. Not stressful at all Lots of local ownership and expectations are mostly manageable Not commission based like most companies in the category

Cons

Not much structure Poor communication from executives/HQ to retail Feels like retail channel is often the company's lowest priority Very little in person time with colleagues Can be very slow at times in terms of traffic (depending on location) Not willing to negotiate on salary

Viewing 154 - 156 of 311 Reviews

Glassdoor has 358 Casper reviews submitted anonymously by Casper employees. Read employee reviews and ratings on Glassdoor to decide if Casper is right for you.