Casper reviews

3.4

51% would recommend to a friend

(311 total reviews)
avatar

Randy Greben

33% approve of CEO

35% positive business outlook

Casper has an employee rating of 3.4 out of 5 stars, based on 311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

311 reviews
3.0
Nov 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Engaging peer to peer networking. Free mattress. Intelligent client base.

Cons

Mall hours in free standing brick & mortar spaces. No autonomy to control operating hours based on business trends. Severe disconnect between HQ and retail. No pay equity or transparency. This is f*cking laughable. Worst part is the pay.

2.0
Nov 15, 2021
Recommend
CEO approval
Business Outlook

Pros

- The beginning was a blast, and they seemed to genuinely care about their mission and retail initiative - Some great people, though many of them have left - Free mattress is nice

Cons

- Pay was great at first (2018), but they’ve scaled back starting salaries and benefits each year, now they’re just the same as traditional retailers, if not worse - Some truly toxic individuals at the Market/Area Manager level - Work/Life balance is all over the place, with HQ continuously demanding more from shrinking team sizes - It’s clear that Retail has become less of a priority, and I wouldn’t be surprised to see Casper move to a e-commerce/wholesale focus sometime in the near future

3.0
Nov 10, 2021

Ghost of what it used to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team and a great for experience

Cons

Poor management and the company has really lost its direction

Viewing 142 - 144 of 311 Reviews

Glassdoor has 358 Casper reviews submitted anonymously by Casper employees. Read employee reviews and ratings on Glassdoor to decide if Casper is right for you.