Casper reviews

3.4

51% would recommend to a friend

(309 total reviews)
avatar

Randy Greben

33% approve of CEO

35% positive business outlook

Casper has an employee rating of 3.4 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

309 reviews
2.0
May 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Formerly strong cultural focus, previous roster of managers was strong with diversified skills and a collaborative work environment. This was once a great brand, until the buyout.

Cons

Canadian portion of company bought out by high-commission competition. Many of the Canadian retail team laid off, others walked when presented with aggressive new contacts and given 48h to sign or leave. No communication to leadership team about what's going on or what's to come, no support given to Area Manager. Most stores STILL understaffed a month later, with a mystery hold-up preventing stores from interviewing or hiring. People are working open to close, being asked to work immediately after funerals, and having previously approved PTO declined since about half the retail team is gone. Most are actively seeking new roles. This brand used to be culture-focused with an optimistic albeit plausible plan for sales achievement. It quickly slid into absolute chaos and demoralization. I'm glad I left when I did.

1.0
Mar 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Nice headquarters location, but the world is pretty much remote now.

Cons

Company rewards based on favoritism. Lot's of hard workers not recognized, and certain fan favorites constantly rewarded/praised/promoted. Company thinks they're "woke" but is neglecting actual real work, real progress and missing the boat. A lot of lies being sold to the company from the executive team. Finance is a revolving door, no one wants to stay. CFO's average under 1 year. Bonuses are NEVER met, so don't count it in your compensation. Titles don't match the work across departments. No incentive.

2.0
Feb 13, 2023

Tread Carefully

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The team of people below the executive team are some of the nicest and dopest people and they really make working here feel supported and caring for each other.

Cons

The executive team is liar liar pants on fire, that team will spell ruin for Casper, they are out for themselves and just hope everyone drinks the Casper kool aid so they do not ask common sense questions that a CEO should have the answer to and not just sweep things under the wrong when they are too challenged to answer them.

Viewing 46 - 48 of 309 Reviews

Glassdoor has 356 Casper reviews submitted anonymously by Casper employees. Read employee reviews and ratings on Glassdoor to decide if Casper is right for you.