Cartier reviews

3.9

78% would recommend to a friend

(422 total reviews)
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Louis Ferla

80% approve of CEO

67% positive business outlook

Cartier has an employee rating of 3.9 out of 5 stars, based on 422 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cartier employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

422 reviews
2.0
Mar 7, 2021

Beautiful Product--awful service.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great Training - Autonomy over work

Cons

- Policies that did not support or protect employees - Poor behavior and choices often demonstrated by management that served to provide an unfavorable environment for clients and employees alike -

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Cartier Response
5y
Thank you for making the time to share your feedback! We are pleased to hear that you appreciated the many training opportunities we offered. Our goal is to empower your talents and give you the tools to excel. After all, you are the person that our customers trust to advise them with expertise and understanding. We are sorry to hear that you felt our work environment and management teams did not meet your expectations. We aim to provide a welcoming, harmonious workplace for you and your colleagues and our aim is to build strong leaders. That’s why we embrace a culture of regular feedback and people development. We wish you much success on your career journey and appreciate you sharing your concerns.
2.0
Jul 17, 2020

Expensive products, cheap employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Their training department does a fantastic job at selling the story. You are truly proud to be representing and working for such an iconic company. After some years, you travel to their manufacture in Paris and Switzerland for training. It is a wonderful experience. If your position requires traveling and an exchange with customers, you get to travel all over your region and even the world. I mean you are wining and dining some of the richest people in the world and you get to experience that first hand.

Cons

But this comes at a heavy price. You are not properly compensated for all your effort unless you are in sales, or in a director position and above. Their excuse is the “amazing benefits” and all the glamorous experience. The corporate bureaucracy is too intense and it is definitely a toxic work environment. There is people in important positions only because they are related to a big executive. You get in by knowing the right people, not because you are the best. And will be able to get ahead by being nice to the right people.

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Cartier Response
5y
Thank you for taking the time to write a review about your experience as a member of the Cartier family in Miami. We appreciate your feedback and are glad to know you enjoyed some of the many training opportunities at Cartier. We are sorry to hear, however, that your compensation did not meet your expectations. We always strive to compensate hard work fairly and competitively. With regards to talent decisions, investing in our current talent pool and recruiting top-tier talent when needed is critical to the success of our Maison. Across our markets worldwide we recently hired for senior positions both internally and externally. Thank you again for sharing your thoughts about your experience, and we wish you the best of luck in your next endeavor!
4.0
May 4, 2019

Good and bad

Recommend
CEO approval
Business Outlook

Pros

People are great - supportive and genuine

Cons

Benefits. Long hours and limited scope for career advancement

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Cartier Response
6y
Thank you for your review. We are thrilled to hear that you felt supported in your role. It is our aim to make sure that you feel you have the people to turn to, and the tools to help you develop your career. We are sorry to hear that our benefits did not meet your expectations. We are continuing to evolve our benefits offerings based on what is valued by our team members and we strive to make them competitive in the marketplace. We know that having a work/life balance - whether you work in our boutiques or in our corporate offices - is extremely important. It's something we have prioritized as a result of our company-wide survey. We strongly believe in creating opportunities for development and advancement for our employees, whether that’s training, or gathering new experiences through our internal mobility program. Last year, out of 900 open positions at manager and specialist level globally, 630 of those were filled by internal employees. Thanks again, your feedback means a lot to us.
Viewing 37 - 39 of 422 Reviews

Glassdoor has 1,156 Cartier reviews submitted anonymously by Cartier employees. Read employee reviews and ratings on Glassdoor to decide if Cartier is right for you.