Carestream Health reviews

3.4

58% would recommend to a friend

(564 total reviews)
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Todd Clegg

48% approve of CEO

31% positive business outlook

Carestream Health has an employee rating of 3.4 out of 5 stars, based on 564 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Carestream Health employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

564 reviews
3.0
Jan 23, 2025

Service

Recommend
CEO approval
Business Outlook

Pros

You receive a service vehicle, with a fee of approximately $60 deducted from your paycheck each month. Additionally, your cell phone and internet are fully paid for. There is minimal contact with other employees, the team is highly experienced, and the customers are manageable.

Cons

Raises are minimal to non-existent, and older employees tend to be territorial. Supervision is often too busy, leaving lead technicians to handle calls, which adds unnecessary stress. There’s no real opportunity for growth unless you train on every piece of equipment, overloading your schedule while receiving the same pay. Objectives and goals may be written, but they are not genuinely tied to earning a raise. Difficult customers are often assigned to newer engineers, and support outside of your immediate team is poor. The company serves as a way to earn money but has a terrible culture. There are no mass meetings, no thoughtful gestures like sending gifts, and no recognition for going above and beyond for customers. It feels like a place where you simply work without any sense of satisfaction or fulfillment, essentially a dead-end job. Gaining more knowledge or skills often feels like a punishment rather than an opportunity with this company.

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Carestream Health Response
1y
Thank you for sharing your feedback. We value the hard work and dedication of our Field Service Engineers and appreciate your insights as a current employee. We are happy that you appreciate your company vehicle, internet and cell phone, as well as the team and customers! We recognize that it can be challenging to maintain regular communication across a customer-facing organization like our service team. To foster transparency and connection, we host quarterly company-wide business reviews that all employees are invited to attend. These meetings provide updates on performance, goals, and initiatives, and we encourage participation. If you didn’t receive your gift from last year’s kickoff meeting, please reach out to your manager, who can help resolve this. We want to ensure everyone feels appreciated. We also want to clarify that our performance appraisal process directly impacts raises and bonuses. If you’re uncertain about how the process works, we recommend discussing this with your manager, who can provide guidance on how goals, evaluations, and compensation align. We hear your concerns about career growth, team dynamics, and recognition. While growth opportunities often involve developing new skills and expertise, we strive to ensure workloads are balanced and employees feel supported. We’re also continually working to enhance employee recognition and foster a more connected and fulfilling culture. Thank you again for your feedback, as it helps us identify areas for improvement. We are committed to creating a workplace where all employees feel valued and empowered.
4.0
Jan 20, 2025

Neat facility

Recommend
CEO approval
Business Outlook

Pros

Good company to work for.

Cons

They closed the Colorado Facility

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Carestream Health Response
1y
Thank you for your feedback and for being a part of Carestream for several years. We appreciate your positive comments about our company and are glad to hear that you had a good experience working with us. The decision to close the Colorado facility was not an easy one, and we recognize the impact it had on our employees. We truly value the contributions of our team members and are grateful for the dedication and expertise you brought to Carestream. We wish you all the best in your future endeavors.
3.0
Dec 30, 2024
Recommend
CEO approval
Business Outlook

Pros

People Flexibility Building good relationships

Cons

Pay starts low Constant turn overs

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Carestream Health Response
1y
Thank you for taking the time to share your experience as a current team member. We’re glad to hear you value the people, flexibility, and the strong relationships you’ve built at Carestream—these are core to who we are as a company. We understand your concerns about starting pay and turnover. These are areas we’re actively reviewing to ensure we remain competitive and provide a supportive and stable work environment. Your feedback is incredibly valuable as we work to make Carestream an even better place to grow and succeed. If you have additional suggestions or thoughts, we encourage you to share them with your manager or HR. Thank you for your ongoing contributions, and we look forward to your continued success with us!
Viewing 22 - 24 of 564 Reviews

Glassdoor has 683 Carestream Health reviews submitted anonymously by Carestream Health employees. Read employee reviews and ratings on Glassdoor to decide if Carestream Health is right for you.