CarMax reviews

3.5

59% would recommend to a friend

(8,192 total reviews)
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Keith Barr

49% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,192 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
5.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Teams are self organizing and everyone is eager to help. Bonuses and perks are pretty cool as well!

Cons

Told to come in 1 a week into office, recruiter said otherwise. Was a bit upset but once a week is managable

3.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

- 6% 401k match, vision, dental, health insurance - Free food at times - Company gives surveys to help employees “have a voice” - celebrates holidays (barbecues, taco days, etc.) - Good start job for someone freshly out of HS, veteran, etc. - % increase in your pay every year (called merit) - There are some genuinely sweet coworkers - Presidents club (essentially “free” money)

Cons

- You may get bullied your first couple of months working there (stand up for yourself the first time they throw around a slick or backhanded comment) - a lot of jokes come off as passive aggressive, micro aggressive, condescending - Favoritism in the company will cause you to not get positions you deserve, etc - Company charges $50+ for company attire when they only pay you $17 starting and the problem is the clothes don’t LAST - Outdated work area/electronics - Positions aren’t worth it due to you only getting a $1 increase and are tackling on more workload - Management is all about numbers and sees workers as metrics instead of people at times - Management will ask for your opinion of voice on something and will completely invalidate what you just said because there mind was already made up - They have these company values (put people first, go for greatness, etc.) but it’s more for the customers than the co-workers lol. - SH isn’t too far from the front door either - Corporate never takes the employees into consideration when they implement new protocols/procedures to follow (this means being uncomfortable for the likes of the company) - If you want a business office position CarMax is not for you because you will be doing everyone else’s job while also being timed for timeliness for each customer transaction

4.0
Sep 30, 2025

Good Company

Recommend
CEO approval
Business Outlook

Pros

-plenty of room to grow -good company values and culture - Wok environment manageable -relocateable -good benefits even for part time

Cons

- good management varies depending on who you get -scheduling ( again back to management )

Viewing 280 - 282 of 8,192 Reviews

Glassdoor has 8,361 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.