CarMax reviews

3.5

59% would recommend to a friend

(8,187 total reviews)
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Keith Barr

49% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Oct 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Structure, PTO, And room for growth

Cons

Incredibly inconsistent management and out of touch views about the industry

2.0
Oct 22, 2025

OKAY place to work

Recommend
CEO approval
Business Outlook

Pros

SOMETIMES can be caring about outside life and willing to work around it Cool cars and associates, that’s about it

Cons

Micromanaging Low pay A lot stress for the wage that doesn’t fit job description If not the sales department, your opinion and work area frustration does not matter sadly Managers are quick to blame you for a screw up, but will not provide proper tools to train you until it’s too late and will ultimately “terminate” you for not knowing processes, but didn’t even teach you them. Absolute favoritism in Sr. Management and management across multiple locations, but won’t hire someone you know from high school? That’s odd Silly observation processes like “one-on-one’s” to ensure all grounds are covered kind of “check list” attitude but management preaches otherwise, and list is the EXACT same questions every single year. Observations with management every 3 months are absolutely useless, nothing meaningful from them, just another check list example. No way to move up unless you are willing to move across the US for almost same pay and possibly worse management. Could write a book but depending on the location you will see exactly what this review is talking about.

Viewing 250 - 252 of 8,187 Reviews

Glassdoor has 8,356 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.