CarMax reviews

3.5

59% would recommend to a friend

(8,187 total reviews)
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Keith Barr

49% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Jul 22, 2008
Recommend
CEO approval
Business Outlook

Pros

So far, in an unstable economy this dealership has remained solid in its commitment to not lay-off anyone. As the economy worsens only time will tell if management will stick to their guns on this issue. The benefits are comprehensive and comparable to other employers but not spectacular. This is one of the cleanest dealerships in the automotive industry given their size. The shops are well organized and very well equiped. Auto techs have all their tools provided by the company. Management plans cook outs with quarterly company meetings to let employees know the health of the company, dealership performance, and to break up workplace monotony. They give referal bonuses for new hires. Stock options availible to most employees.

Cons

Very limited advancement oppertunities if you are not willing to relocate. Bonus programs not tied to individual performance but to dealership performance and are rarely acquired. No cost of living, or annual wage increases. (I.E. You get paid the amount you get paid untill you advance even if it takes 5 years to advance to next level!) Technical training is offered but classes are few and far between and have limited availibility.

2.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Strong training programs and flexible hours. Many employees seem to take pride in their work and enjoy the structure.

Cons

"Frat-like" environment with a tremendous amount of off-color and innappropriate behavior. Perfect place to work if you have a side business that requires at great deal of your focus. Be sure to keep this to yourself however as it is frowned upon. Because the buyer position is as mindless as any position you could have, I cannot stress enough the importance of having additional revenue streams to occupy your time. Working amongst this caliber of personnel (uneducated, slovenly retail castoffs) can take its toll on someone that considers themselves motivated.

4.0
May 21, 2008
Recommend
CEO approval
Business Outlook

Pros

CarMax has the largest sales of used cars in the country. CarMax cares about there people and continues to train you while you are there. You can continue your education and CarMax will help pay for it. The sky is the limit there is no stopping where you can go with the company. They are expanding at a great rate and have all kinds of positions were you can advance to become a better person and continue to grow and advance with a leader in the industry.

Cons

It is a retail store so you do work when other people are off. So weekends and nights are required.

Viewing 8185 - 8187 of 8,187 Reviews

Glassdoor has 8,356 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.