Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at CarMax?

59% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1054) , Sales Associate (616) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (208) , Sales (164) , Buyer (158) , Customer Specialist (143) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (103) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 756 reviews)); "Great people and very diverse" ((in 466 reviews)); "Culture is great and rewarding" ((in 323 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 297 reviews)); "Good work environment to be in" ((in 169 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 547 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 454 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 283 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 241 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 231 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

Skip to content Skip to footer

Notifications

CarMax

CarMax reviews

3.5

59% would recommend to a friend

(8,184 total reviews)

Keith Barr

44% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Work/Life balance

3.2

Senior management

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Nov 5, 2025

Pretty good overall

Senior coordinator

Recommend

CEO approval

Business Outlook

Pros

Benefits are pretty good, good work life balance, good for someone just starting their career

Cons

Pay could be better, not enough remote opportunities

4.0

Nov 4, 2025

Great job

Store manager

Recommend

CEO approval

Business Outlook

Pros

fun environment and great culture

Cons

Some associates are there just to collect a check

4.0

Nov 4, 2025

Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1. Unlimited PTO 2. Great work life balance

Cons

1. Low Pay 2. Limited Growth

Viewing 229 - 231 of 8,184 Reviews

Jobs at CarMax

Customer Service Consultant - Dallas (Remote)

Inventory Associate - Overnight

CarMax reviews FAQs

Reviews CarMax reviews

CarMax

CarMax reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Pretty good overall

Great job

Review

Jobs at CarMax

CarMax reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

CarMax reviews FAQs

Jobs at CarMax