Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at CarMax?

59% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1054) , Sales Associate (616) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (209) , Sales (164) , Buyer (158) , Customer Specialist (145) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (103) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 754 reviews)); "Great people and very diverse" ((in 458 reviews)); "Culture is great and rewarding" ((in 321 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 288 reviews)); "Great coworkers and a lot of insight into the automotive industry for people new to the industry" ((in 170 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 550 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 458 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 292 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 238 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 229 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

Skip to content Skip to footer

Notifications

CarMax

CarMax reviews

3.5

59% would recommend to a friend

(8,193 total reviews)

Keith Barr

46% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Work/Life balance

3.2

Senior management

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

2.0

Dec 15, 2011

caxmax is over run with do nothing managers it's the most fusterating job i've ever had

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I like everyone I work with and it seems that everone trys to do a good job the building is nice and the shop is air conditioned

Cons

You are micro managed to the point of insanity It's hard to make any money if you are in unpayed meetings all day

2.0

Dec 3, 2011

Management is full of incompetence

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

An amazing business concept that works very well.

Cons

Sales has an extremely high turnover rate. Benefits are ok, but for a Fortune Top 100 Places to Work... the benefits are pathetic. Management typically does not have automotive industry experience. Diversity, diversity, diversity, it is nearly shoved down your throat.

2.0

Sep 1, 2011

Sales Consultant

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Its a job - not an adventure.

Cons

Work too many hours for the money paid.

Viewing 166 - 168 of 8,193 Reviews

Jobs at CarMax

Auction Services Associate

CarMax reviews FAQs

Reviews CarMax reviews

CarMax

CarMax reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

caxmax is over run with do nothing managers it's the most fusterating job i've ever had

Management is full of incompetence

Sales Consultant

Jobs at CarMax

CarMax reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at CarMax

CarMax reviews FAQs