CarMax reviews

3.5

60% would recommend to a friend

(8,178 total reviews)
avatar

Keith Barr

54% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Apr 1, 2009
Recommend
CEO approval
Business Outlook

Pros

Its a company that does try its best to be honest and decent. If you complain about having to work too hard at this job, then you are doing something wrong. Although it does take up a good bit of your time, hours are flexible. You sit around all day doing what you choose to do, very few people consistently telling you where to be and what to be doing.

Cons

Pay isn't great. Pay is also based on performance and most people selling used cars dont have degrees so its not that bad by comparison. Hours are long. Sometimes it can wear on you when you realize that you are in fact a used car salesman, and that your co-workers are the typical car salesmen.

4.0
Mar 24, 2009
Recommend
CEO approval
Business Outlook

Pros

First I want to clarify that I am working at headquarter in Richmond. My review doesn't reflect the working conditions of our 100 stores across the nation. Since we made the list of Fortune's best 100 companies to work for four years in a row, I am confident that our associates at the local stores are satisfied. CarMax has a very strong and competent senior leadership team. They are very sensitive to associates' needs. In my opinion, they don't overpay themselves either. CarMax offers great work/life balance. I work between 45 to 55 hours a week as an analyst. At the headquarter, it has a gym and an indoor basketball court. You are also able to find a nice car at a low price. The management is very supportive of your personal development. At least in my group, we know each other very well, feel like a big family. Traffic is non-exist in Richmond.

Cons

The pay is average/below average compare to other consulting firms. But if you take into account of the living cost. It's at least comparable what you get paid at big consulting firms in big cities. Working in a used car company doesn't generate lots of prestige. Richmond doesn't have a professional sports team. The only minor league baseball team just left the town. Crime rate is a little high. I am sure having CarMax on your resume helps or hurts your career. But the acceptance to the top business schools has been high. Analysts got into Harvard, Wharton and alike.

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Glassdoor has 8,347 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.