CarMax reviews

3.5

60% would recommend to a friend

(8,180 total reviews)
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Keith Barr

54% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Jun 7, 2010
Recommend
CEO approval
Business Outlook

Pros

Great training program, good team envirnoment, lots of opportunity for growth as long as you are a hard worker. Never a boring job, always some type of challange, and a fast pace envirnoment.

Cons

Retail Hours, some of the hourly associates are not as motiviated and do not do as good of a job, so you have to pick up the slack when others do not do their job or communicate.

1.0
Jun 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Stability Salary is competitive Benefits Some coworkers are committed to quality

Cons

Senior Management not trust-worthy No constructive feedback, only third party feedback on what Senior Managers say your opportunities The focus is no longer on customer and employees, it's only profit-making Career development has become political

3.0
May 26, 2010
Recommend
CEO approval
Business Outlook

Pros

pay is pretty good, good products (overall). wouldn't trust buying a used car from another company. this is not to say that carmax is perfect as it relates to vehicle quality (who is?) but if i had to take a chance with buying a vehicle from any company, it would be carmax. overall, carmax is a good company.

Cons

career growth is limited because of the size of the company. lack of high-level management engagement in career pathing. it doesn't exist in the operations side of the business. i spent some time at headquarters and was able to mention my concerns and told that the company was fully aware of the need to have a functional development/training program for operations manager trainees and that the company would have one in place by the end of that year (2008). needless to say, they're still working on it.

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Glassdoor has 8,349 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.