CarMax reviews

3.5

60% would recommend to a friend

(8,181 total reviews)
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Keith Barr

54% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Jul 25, 2010
Recommend
CEO approval
Business Outlook

Pros

friendly work environment. minimal "direction" from managers, which I like. I feel very independent while conducting my daily activities. Great training and on-going support format.

Cons

frequently stay late or skip lunch due to the unpredictability of customers, and the need to make $$. Work 1-2 nights a week until 9PM, and almost every weekend (5 out of 6). Low pay for the amount of effort put into each transaction.

4.0
Jul 23, 2010

CarMax is committed to doing the right thing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

overall, the company is progressive and constantly looking for improvement. The environment is good and the associates are mostly competent.

Cons

I don't agree with the leadership structure. Some promotions are granted to "favorites" yet they are not universally viewed with respect or "the most qualified".

2.0
Jul 22, 2010

Not the company it use to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, good benefits, employee purchase discounts, variety of cars to choose from, for the most part coworkers are good.

Cons

Constantly lowering of standards. The policy changes that have occurred in the past year seem to always hit the pockets of commissioned & hourly associates. Management seems to have very little respect for employees in all departments. The open door policy for associates is rapidly closing speak up or complain & you may find yourself quickly unemployed.

Viewing 8101 - 8103 of 8,181 Reviews

Glassdoor has 8,350 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.