CarMax reviews

3.5

59% would recommend to a friend

(8,181 total reviews)
avatar

Keith Barr

44% approve of CEO

49% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Sep 6, 2010
Recommend
CEO approval
Business Outlook

Pros

- Clean working environment - Health Insurance (My cost single person coverage $200/mo) - Casual Uniform (corp polo shirt, shorts or slacks, tennis shoes)

Cons

My Opinion: CarMax = Micro-Managed + Stressful +TERRIBLE PAY (low commission and not enough customers). Corp is very controlling. You have to memorize about 60 short scripts you must use word for word. You're quizzed and scolded daily. It seems most customers are poverty level to low income with bad credit. CarMax claims to be "low pressure," but they are HIGH PRESSURE on both salespeople and customers. I did sell some cars, but after 2 months, I turned in my 2 week notice. I'm glad I did. My Advice: If you're thinking car sales, why deal in overpriced USED CARS? Get more money, and probably treated better, at any decent NEW CAR authorized dealership.

5.0
Sep 3, 2010

Carmax

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great advancement opportunity. Good salary. Some of the benefits are great, they have tuition reimbursement for full time employees. Air conditioned work place.

Cons

Sometimes they don't follow ASE requirements for advancement. Drug tests are only done when you apply, after that who knows?

5.0
Sep 1, 2010
Recommend
CEO approval
Business Outlook

Pros

It seems like they really listen to me

Cons

Technical track opportunities can be hard to come by. Every upper end track requires management experience. There are very few technical specialty tracks.

Viewing 8086 - 8088 of 8,181 Reviews

Glassdoor has 8,350 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.