CarMax reviews

3.5

59% would recommend to a friend

(8,187 total reviews)
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Keith Barr

49% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
5.0
Nov 7, 2011
Recommend
CEO approval
Business Outlook

Pros

-Easiest place to sell cars. -No haggle prices keep you from having to go back and forth with a manager and the customer over the price of the car. -Take customers through the door in a rotation as opposed to everyone competing for leads. -Flexible hours for a car dealership. -Huge national inventory that can be shipped into any location making the selection process for the customer easier. -Cosmetic standards on cars are high. -Very laid back environment.

Cons

Commision is low. You need to be a top seller to make good money

4.0
Oct 12, 2011
Recommend
CEO approval
Business Outlook

Pros

Managment is very open to your personal and proffesional life. They are always there to help you become better at what you do.

Cons

Commision is low. You need to be a top seller to make good money.

4.0
Sep 21, 2011
Recommend
CEO approval
Business Outlook

Pros

Good training. Good feedback system. Positive encouragement. Decent but expensive benefits. Excellent website and tools to work with.

Cons

Carmax is making as much or even more per car than reputable dealers, but pays its sales people about 20% of what they should be making per car. Also, their mechanic shops have cut a lot of corners + the mechanics were converted to hourly, effectively cutting their average pay by about $10k annual. Nothing sucks like telling a customer how great quality Carmax cars are only to have your customer angrily walk out because the car is not of acceptable quality.

Viewing 8056 - 8058 of 8,187 Reviews

Glassdoor has 8,356 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.