CarMax reviews

3.5

59% would recommend to a friend

(8,193 total reviews)
avatar

Keith Barr

49% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Mar 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Very family oriented company. I get days that I need off, sick time, vacation and paid holidays. Very easy to "sell" the product to uninformed customers. 40Hours a week at a car sales job! Great environment, everyone is friends.

Cons

Everyone is friends...Special treatment for certain people. You will only succeed if management likes you. empty promises of promotions etc. 5HR maximum work allowed before a break, which just doesn't work in the car business. Pointless,unpaid, mandatory meetings. I make what the low man makes at a traditional dealer and I am one of the top sales. Pay is horrible. One raise since 1999 for CA. Micro Managed 24/7. Customers can return cars and you get absolutely nothing! They consistently call you on your days off, transfer cars get sold when you are not there. All they care about is budget. The average sales person at my store in CA makes an avg of $15/HR.

3.0
Mar 8, 2012

Laid-back and easy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The atmosphere is extremely laid back and the pay is decent.

Cons

Do not expect performance based promotions and raises. Lower level management is too busy to actually manage employees and there is a lot of helping ones friend rather than the company going around.

Viewing 7969 - 7971 of 8,193 Reviews

Glassdoor has 8,362 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.