CarMax reviews

3.5

59% would recommend to a friend

(8,196 total reviews)
avatar

Keith Barr

46% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,196 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Jul 25, 2012
Recommend
CEO approval
Business Outlook

Pros

Employment. Good facilities. Many great co-workers and managers.

Cons

Micromanagement from Sales Managers, most of which only know what CarMax told them. They tell you not to pressure customers but then your suppose to call them repeatedly even if they don't want you to. Huh? If they have a computer or software problem, they cannot sell a car. No back up plan, cannot use paper & pen. Many Sales Managers afraid of their own shadow, cannot think outside of the box. Best to BS them, then they are happy. All in all, as they get bigger, they are becoming the typical big corporation and have lost their "fast of their feet" mode of a start up.

4.0
May 25, 2012
Recommend
CEO approval
Business Outlook

Pros

-Ability to try different departments (as long as you're in good standing with your current department) -Opportunities for growth -Develops associates -Constant feedback (it's a gift) -Approachable management -CEO comes to grill steaks at your store when the store smashes their goals

Cons

-Retail business=retail hours (personal con)

3.0
Mar 8, 2012

Laid-back and easy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The atmosphere is extremely laid back and the pay is decent.

Cons

Do not expect performance based promotions and raises. Lower level management is too busy to actually manage employees and there is a lot of helping ones friend rather than the company going around.

Viewing 7930 - 7932 of 8,196 Reviews

Glassdoor has 8,365 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.