CarMax reviews

3.5

59% would recommend to a friend

(8,197 total reviews)
avatar

Keith Barr

46% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Aug 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Most of the sales managers are amazing to work for. When you put in your hours it can be lucrative pay. They commend you on a job well done. Performance is measured in every aspect of your job. Detailed reports to help you succed in areas where you may be lacking. They have plenty of resources to help you become a great sales associate. Carmax's online university for sales associates is amazing.

Cons

Medical Insurance premiums are way to expensive. Some of the managers act like if sales associates are criminals and they are the warden, instead of helping us make a sale.

4.0
Jul 23, 2010

CarMax is committed to doing the right thing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

overall, the company is progressive and constantly looking for improvement. The environment is good and the associates are mostly competent.

Cons

I don't agree with the leadership structure. Some promotions are granted to "favorites" yet they are not universally viewed with respect or "the most qualified".

2.0
Apr 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Commission job means you can really take off and make some good money if you are able to push the numbers of cars & warranties sold each month.

Cons

Unfortunately every car & warranty sale equals the same dollar amount for respective club level, no matter the profit margin on the vehicle for the company. So you really do hit a ceiling when it comes to making some serious money.

Viewing 7900 - 7902 of 8,197 Reviews

Glassdoor has 8,366 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.