Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at CarMax?

59% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1055) , Sales Associate (616) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (209) , Sales (164) , Buyer (158) , Customer Specialist (146) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (103) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 761 reviews)); "Great people and very diverse" ((in 456 reviews)); "Culture is great and rewarding" ((in 321 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 293 reviews)); "Great coworkers and a lot of insight into the automotive industry for people new to the industry" ((in 177 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 557 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 460 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 292 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 246 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 232 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

CarMax reviews

3.5

59% would recommend to a friend

(8,196 total reviews)

Keith Barr

46% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Work/Life balance

3.2

Senior management

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,196 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

3.0

Dec 16, 2012

Great, wonderful company...disappointed by regional management.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Vacation time off, pay was competitive, casual work environment, cross training for management and a terrific training camp for managers.

Cons

Some Regional Managment including being able to trust their word, having limited support (or the illusion of support) from HR staff locally. Late nights were more common then originally stated upon hire.

5.0

Dec 12, 2012

Great place to work

Senior sales consultant

Recommend

CEO approval

Business Outlook

Pros

I have sold over a 1000 cars for Carmax in my six years of working there and was considered one of the best. I took the job while I was in college and with their help got my degree while working part time. The job paid so well that I decided to go full time after graduation. You will feel proud of what sell and how you sell it. You will also be amazed at how dirty other car dealerships can be and will grow to respect Carmax's best practices even more. I eventually decided to move closer to home and therefore had to leave the company because they didn't have a location in the area in which I wanted to live. If they do come back to my region I will certainly join the team again. The part time job is the best, full time wears you out because of all down time. Get a job there, you will not regret it. You are as successful as you want to be and they certainly give you plenty of opportunity. This is the easiest job in the world for the pay.

Cons

Recently Carmax has started to attempt develop everyone into a World Class Sales associate, and the training never stops. They do this because they hire almost anyone. The bummer is not everyone needs to be trained day in and day out. Their business model is so easy to master and the process of selling a car is so repetitive I find the training counterproductive. It is easy to get promoted into management, but that is as far as you most likely will go, successful managers with 12 plus years experience are still waiting to get their own GM positions and won't because they primarily hire that position from the outside. Get comfortable.

5.0

Dec 10, 2012

Good good good ok ok

Inventory lead

Recommend

CEO approval

Business Outlook

Pros

Good Company to work for

Cons

hours suck suck suck ok

Viewing 7876 - 7878 of 8,196 Reviews

Jobs at CarMax

Inventory Associate Full Time

CarMax

CarMax reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great, wonderful company...disappointed by regional management.

Great place to work

Good good good ok ok

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