CarMax reviews

3.5

59% would recommend to a friend

(8,197 total reviews)
avatar

Keith Barr

46% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Sep 28, 2011
Recommend
CEO approval
Business Outlook

Pros

I made $48,000 last year PART TIME. 25 hours a week. This year I'll probably make $34,000. It's the only job that I know of I can work limited number of hours for this kind of income. I also get a company car. But it takes about five years in your position to get to that point. Schedule is only 18 hours a week but you can work more. Management is fair. Good policy in regards to treating associates with respect. It's nearly impossible to get fired for performance. This may be a pro for some (it's a con for me).

Cons

No benefits for part time. Full time benefits (although very good) are expensive. Company is changing. So future is unclear. They have gone away from hiring naturally good sales people and are hiring inexperienced robots they are trying to train to be good sales people. This is hurting sales and customer service. I still recommend this company as I think things will work themselves out. They do learn from past mistakes so hopefully they will learn and turn things around.

3.0
Aug 2, 2011

Okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun Environment Potential Growth Good management Great Company

Cons

No work/life balance with hours Compensation is low

1.0
Jul 15, 2011

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are fun to work with

Cons

Managers are incompetent, pay is lousy, and customer service is horrible

Viewing 7849 - 7851 of 8,197 Reviews

Glassdoor has 8,366 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.