Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at CarMax?

59% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1055) , Sales Associate (616) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (209) , Sales (164) , Buyer (158) , Customer Specialist (146) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (103) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 776 reviews)); "Great people and very diverse" ((in 442 reviews)); "Culture is great and rewarding" ((in 323 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 303 reviews)); "Great coworkers and a lot of insight into the automotive industry for people new to the industry" ((in 178 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 541 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 451 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 294 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 243 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 239 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

CarMax reviews

3.5

59% would recommend to a friend

(8,197 total reviews)

Keith Barr

46% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews

4.0

Mar 15, 2013

Great company, very Associate focused, growing company with good opportunities!

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

Great learning experiences, good people. Associates focused on doing the best job they can, customer service and maintaining a positive culture.

Cons

A lot of work to go around. Sometimes not enough hours in the day.

1.0

Mar 15, 2013

Employees Beware

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The only pro to working for CarMax is that Sales People do not stand outside. Also, there is breakfast on Sunday for a boring war room meeting with people who really do not know how to sell cars at all.

Cons

This place is horrible. You have to purchase company approved uniforms only. From the company store only even down to hats, gloves and coats. The pay is worse than McDonalds. Also, the cars are not as great as they claim them to be. The training is ok but you are being trained by your future competition so they really do not do a very good job in training you at all. The pay is bad real bad very bad do not work here unless you just have to have a job.

1.0

Mar 12, 2013

Don't plan on building a career here try to move on once you have shown other employers stability

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

In sales you are truly in control of your paycheck if you work hard and smart you can earn a decent living. Most of the people you work with are truly good people.

Cons

Management micro manages and you are not given a true definition of where to go in terms of growth. Even after you have shown success in your current position it is strictly politics. You should be compensated more on the sales side we have only received one pay increase in 20 years.

Viewing 7840 - 7842 of 8,197 Reviews

Jobs at CarMax

Automotive Inventory Associate

CarMax

CarMax reviews

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Reviews by job title

Great company, very Associate focused, growing company with good opportunities!

Employees Beware

Don't plan on building a career here try to move on once you have shown other employers stability

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