CarMax reviews

3.5

60% would recommend to a friend

(8,198 total reviews)
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Keith Barr

55% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Sep 26, 2018

Fun environment for younger adult

Recommend
CEO approval
Business Outlook

Pros

Good environment for unique individuals Could practically work whenever for overtime purposes Work at your pace Opportunity to drive many different vehicles Quality training if never been in the industry

Cons

Management always wanted production numbers higher Staffing low but still expected same output No real career growth Hard to apply within store if your job has a high turnover rate

1.0
Sep 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Easiest job I have ever had... that really the only pro I can think of after working here

Cons

Lack of growth and development, management was absolutely horrid in decision making and treatment of employees, management plays favorites and cherry picks who has to follow what rules. poor pay with slight chance of a yearly bonus and raises are unheard of unless corporate decides that the department nationwide is being underpaid compared to competitors.

2.0
Sep 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent Partial uniforms provided

Cons

Each store has its own set of rules and they don't tell you the rules until you already have violated one. Lots of entry level salespeople and low talent individuals and they love these people and wont get rid of them because they do massive amounts of appraisals which is where they make all their money outside of financing. Gossip and rumor mill is insane. Taking time off isn't possible until after 6 months Training program scripted and annoying - your actual training level strongly depends on your mentor sales associate. If you get a lazy one, you wont learn much. Not really interested in selling cars as much as doing appraisals. The Draw/SUB system is terrible and designed to make it difficult for you to make a decent living. The Commission is bottom of the barrel. If you are lucky you can make 35-40k but you will need to HUSTLE hard and work your off days.

Viewing 325 - 327 of 8,198 Reviews

Glassdoor has 8,367 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.