Capital One reviews

3.0

Be the first to recommend this company

(13,165 total reviews)
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Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 3.0 out of 5 stars, based on 13,165 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I think projects are what matters the most, good projects can take you places

Cons

Your prior manager is the one who can build or break your career here

1.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Compensation is pretty comparable to the area

Cons

Performance management is killer. If you have an all-star team they will try to find any little imperfection in your work to grade you lower. If you don' have a manager that will stick their neck out for you, prepare to get PIP'd ( they also tend to PIP newer folks due to politics rather than actually try to onboard them). Working while management is breathing down your neck has made the culture extremely toxic here. If you want to survive here, be prepared to play the politics game-work has become increasingly secondary here

3.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Heavily org dependent. But some teams particularly, in Card, are doing cutting edge tech work. The offices and subsidized food are very nice! Co-workers are mostly data driven and not drama queens.

Cons

Heavily org dependent. But the common theme is ongoing job instability. Which is a HUGE distraction. Enterprise tooling reflects the talent of the folks there. I have not come across folks more indifferent to their customers, even if they're "only" internal. The attrition rate is 12-15% every SIX months. Cap One is full and they just acquired Discover and Brex. Now is not the right time to join the company. Hiring freezes up to the director level signal that. "Invest in yourself" where last Fridays of the month would be off, is gone. And with that the bargain cap one made with the labor market of lower wages (relative to the giants) for a relaxed work environment is out. Now you get the grind culture and stress of the giants without the pay. It makes little sense to continue employment here when there are better opportunities.

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Glassdoor has 21,280 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.