Capital One reviews

3.0

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(13,194 total reviews)
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Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 3.0 out of 5 stars, based on 13,194 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
5.0
Aug 6, 2008

Good Company - Work hard, Play Hard

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good working environment that challenges you both from an intellectual point of view as well as personal development. Some up or out mentality that is left over from the number of consultants that they hired in the past. Fairly strong leadership that cares about their associates and hence developed some very nice severance packages. Attempting to develop some stronger leadership from within, but there is a tendency to look at IQ versus EQ.

Cons

Too much focus and time on performance management. Easy to get a reputation...difficult to break it. Saw performance reviews that repeated the same development opportunity year over year. Difficult environment to get promoted in given the current and continuing reduction in workforce. Environment can produce an elitist attitude.

5.0
Jul 27, 2008
Recommend
CEO approval
Business Outlook

Pros

I worked as a contractor, so my experiences are from that perspective. I found everyone I worked with to be pleasant and reasonable. It is a very collaborative environment based on team work. I found it refreshing to be working within a group of intelligent professionals.

Cons

There is an incredible amount of Capital One acronyms. Learning the 'language' is a challenge, especially for contractors. Employees go through training classes to bring them up to speed, but as a contractor you're on your own. Because it is a collaborative environment, it is the land of cubbies and open work areas; so if you need your own space you might not be happy.

5.0
Jul 21, 2008
Recommend
CEO approval
Business Outlook

Pros

- Never boring - room for ideas - a chance to make ideas happen - not so organized... - Great work life balance (flexibility in work hours, on site gym and showrss, can skip to take kids to a doctor without feeling guilty).

Cons

Overall its slowing down. Not the same opptys we used to have. Its not really clear how becoming a bank with branches will change the soul of the company

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Glassdoor has 21,318 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.