Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

What are the top reviewed jobs at Capital One?

Software Engineer (1145) , Senior Software Engineer (543) , Business Analyst (440) , Customer Service Representative (358) , Senior Business Analyst (337) , Branch Ambassador (327) , Product Manager (273) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 1976 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1620 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1419 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1236 reviews)); "The salary was good and decent." ((in 347 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 731 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 567 reviews)); "Each performance management cycle is brutal and causes everyone stress." ((in 531 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 274 reviews)); "Frequent Layoff and Reorganization." ((in 203 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

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Capital One

Capital One reviews

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3.0

Be the first to recommend this company

(13,124 total reviews)

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Ratings by category

4.0

Culture & values

4.0

Senior management

3.0

Work/Life balance

3.0

Career opportunities

2.0

Compensation and benefits

Capital One has an employee rating of 3.0 out of 5 stars, based on 13,124 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

4.0

Nov 18, 2008

Good compensation and smart people, but no job security.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good compensation and smart people are the reason people come to Capital One and the reason people stay at Capital One. The company recruits from top schools throughout the country (and the world), and invests heavily in professional development. In general, the company does a lot of the right things for employees -- allows working from home, good benefits (which don't increase in cost by 10%+ every year), fair severance (historically), etc.

Cons

Job security is virtually non-existent. Growth is gone, which makes it difficult to advance as senior managers protect their kingdoms instead of take on risks. Performance reviews and bonuses are driven more by tenure and politics than the company's managers would like to admit, and HR has a long track record of blunders when trying to address these problems.

1.0

Nov 17, 2008

When Nigel Left, It all Went To Hell

Director

Recommend

CEO approval

Business Outlook

Pros

They are pretty much the only game in town if you want decent pay.

Cons

The amount of politics and inter-departmental backstabbing is worse than any company I have ever worked. We hired a bunch of DC (Fannie Mae/Freddie Mac) sharks who thrive on stamping out new ideas and replacing them with bean counters and yes-men. The women executives organized their own lobbying group to put more of their own into key positions, as did the GLT (Gay, Lesbian, and Transgendered). It's just gotten ridiculously out of control. It is 'Dilbert' on a gigantic scale, and no one has the courage to change it. Those who have tried, mysteriously end up 'redeployed' (code word for fired).

2.0

Nov 13, 2008

High salaries aren't worth your life

Director

Recommend

CEO approval

Business Outlook

Pros

High salaries, low cost of living in Richmond make for a nice combo.

Cons

Highly political. Promotions based more on favorites and compliance to a corporate model of success than talent. Troubled industry, limited growth.

Viewing 13057 - 13059 of 13,124 Reviews

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