Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

What are the top reviewed jobs at Capital One?

Software Engineer (1149) , Senior Software Engineer (546) , Business Analyst (441) , Customer Service Representative (358) , Senior Business Analyst (338) , Branch Ambassador (327) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2009 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1628 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1408 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1227 reviews)); "The salary was good and decent." ((in 350 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 750 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 566 reviews)); "the performance management is terrible; there is a forced curve which fosters a cut" ((in 527 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 272 reviews)); "Frequent layoffs and outsourcing" ((in 197 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

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Capital One

Capital One reviews

3.0

Be the first to recommend this company

(13,152 total reviews)

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Ratings by category

4.0

Culture & values

4.0

Senior management

3.0

Work/Life balance

3.0

Career opportunities

2.0

Compensation and benefits

Capital One has an employee rating of 3.0 out of 5 stars, based on 13,152 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

13K reviews

2.0

Mar 30, 2009

Great buildings and cafeterias. Make sure you wear a bullet proof vest to deal with the politics.

Director

Recommend

CEO approval

Business Outlook

Pros

Great buildings, grounds and cafeterias. Good benefits. Depending upon the department, very good people to work with - especially in the Financial Services department.

Cons

Technical departments are run by VPs with absolutely NO technical skills or knowledge. They continually make poor decisions based on their lack of industry knowledge. Overall, the company is VERY political. ALWAYS watch your back, no one is immune. Also, the 'future of work' environment requires most people to drag suitcases on wheels to and from work. Unless you're a VP with an office, you do not have a desk - you just occupy a chair at a table with everyone else.

4.0

Mar 29, 2009

Good company to spend time with.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A very collaborative environment with exceptionally bright people.

Cons

Bright people, well educated, little experience.

2.0

Mar 26, 2009

Breakdown of CapitalOne Auto Finance Work Environment

Manager

Recommend

CEO approval

Business Outlook

Pros

Benefits package: 401K, increasing vacation/time scale are good.

Cons

Very bad management and sub par senior management. Chaotic environment described as 'dynamic' by those in charge. Bad interdepartmental communications. Problems [potential lawsuit material] abound for long periods of time before anything is done about them. History of problems, about which management and senior management were warned prior, leading to class action lawsuits costing several millions of dollars. Very 'political' environment: it's all about who you know and what you do for them.

Viewing 13042 - 13044 of 13,152 Reviews

Jobs at Capital One

Corporate Soft Skills Trainer (Virtual)

Remote

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Senior Administrative Assistant (Administrative Support Assistant III)

McLean, VA

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Full Time Branch Ambassador - New Iberia

New Iberia, LA

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Senior Associate, Horizontal HR Business Partner

McLean, VA

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Senior Interview Coordinator - Fully Onsite

McLean, VA

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