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      Capital One

      Engaged Employer

      Capital One reviews

      3.0

      Be the first to recommend this company

      (13,153 total reviews)
      avatar

      Richard D. Fairbank

      100% approve of CEO

      100% positive business outlook

      Ratings by category

      4.0

      Culture & values

      4.0

      Senior management

      3.0

      Work/Life balance

      3.0

      Career opportunities

      2.0

      Compensation and benefits

      Capital One has an employee rating of 3.0 out of 5 stars, based on 13,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      4.0
      Apr 10, 2009

      Cap One used to be a great place to work for.

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great intelligent people- extremely smart and relaxed. Very good pay and benefits. Flexible work schedule. Capital One used to be truly a great place to work for- it was hard to complain and I think most of the collegues agree on that. Lately, the growth slowed impacting career progression. Plus Cap One is struggling to integrate traditional banks acquired. They do not fit in the legacy culture of Cap One.

      Cons

      Limited carreer growth opportunity. Risk of tough regulations. Profitability not certain which may impact bonus for 2010 and beyond. There is a heavy bonus component 40- 60% at Director level which may be at risk with declining profits in tough economic conditions.

      4.0
      Apr 3, 2009

      Great place if you like analytical challanges and decent pay but do not expect big advancement opportunities.

      Senior business manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cap One is analytically challanging, work is rewarding (if you are a problem solver and do not hesitate to roll up the sleves for some hard core analytical work). Culture is great - smart people who are very driven naturally, very supportive culture . It values work-life balance and promotes community services and volunteering. Although everyone is results driven and tries their hard to get the job done, I have found very few stressed people. Their bar in the interview process is very high, so maybe the selection there helps with keeping the overall stress low and at the same time deliver results. Overall pay for the hours most people put in is good, with very good work-life balance. Going to bed on a Sunday evening does not feel any worse than going to bed on Friday, this is definitely one of the best parts.

      Cons

      Cap One is not what it used to be - I have been there for 4.5 years now and could see the changes - it has turned into a small moving 'Big Business' that is more concerned with protective the turf than going after new opportunities. With the matured state, career advancement opportunities have decreased significantly. Also, pay for performance is not structured that well - you have ops and business making similar $$$ when business responsibilities are much greater, work is much more demanding (hours) and stress is probably higher. Also, there has been so much paperwork and 'procedures' to follow, that I think we turned into what we have been radoculing for the last 5 years on TV - 'BIG BANK' - ain't as much fun as before - it is just a job...(as good as the next best offer, I have to admit sadly)...

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      ReviewsCapital One reviews

      Glassdoor has 21,265 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.