Does Caliber Collision pay their employees well?

According to anonymously submitted Glassdoor reviews, Caliber Collision employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Caliber Collision. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Caliber Collision?

41% of Caliber Collision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Caliber Collision 2.8 out of 5 for work life balance, 2.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Caliber Collision?

General Manager (105) , Estimator (88) , Office Administrator (77) , Office Manager (63) , Auto Body Technician (62) , Parts Coordinator (57) , Automotive Service Advisor (43) , Customer Service Representative (39) , Center Manager (36) , Customer Service Advisor (28) , Parts Manager (25) , Painter (22) , Regional Manager (22) , Technician (21) , Customer Service Representative (CSR) (20)

What are the pros of working at Caliber Collision according to real employee reviews?

"good benefits and a solid team environment" ((in 116 reviews)); "Good pay and bonuses if your store hits numbers." ((in 91 reviews)); "My teammates were great people to work with and were always willing to help me when I needed it." ((in 56 reviews)); "The people and culture are great" ((in 52 reviews)); "Great opportunity to move up." ((in 24 reviews))

What are the cons of working at Caliber Collision according to real employee reviews?

"Some centers operate differently so some places may have poor management" ((in 92 reviews)); "Long hours and 30 min drive to and from the academy" ((in 56 reviews)); "upper management could care less about you" ((in 49 reviews)); "Managers have a meeting" ((in 32 reviews)); "No training what" ((in 26 reviews))

What are employees saying about Caliber Collision layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Caliber Collision layoffs and their outlook for job security at Caliber Collision in 2026.

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Caliber Collision

Caliber Collision reviews

3.0

41% would recommend to a friend

(1,397 total reviews)

David Simmons

40% approve of CEO

38% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.2

Career opportunities

3.0

Compensation and benefits

2.8

Culture & values

2.8

Work/Life balance

2.4

Senior management

Caliber Collision has an employee rating of 3.0 out of 5 stars, based on 1,397 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Caliber Collision employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jun 20, 2015

Customer Service Consultant

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You are given a wider view of how body shops work from the most basics of writing an estimate to the depths of planning the repair, interacting with contractors and insurances.

Cons

The higher vision that the corporate office is trying to impose of leadership and group effort are counter-acted by the old boy network of shop managers. These managers have been in the game for years if not decades and see no need to change their management style. A system in which labor is a cost and must be kept low. The front office is terrible understaffed and holding on to the old structure is very detrimental to moral and the daily operations.

1.0

Jan 17, 2015

They are Clueless and Don't Really Care

Parts coordinator

Recommend

CEO approval

Business Outlook

Pros

Steady overtime (needed due to poor wage)

Cons

Ridiculous expectations, long hours, clueless management (shop and regional), techs with attitudes, poor base pay, high turnover, corporate level apathy for employees. WORST job I've had in many years.

1.0

Dec 21, 2014

Growing company...losing sight of the little things and bad management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company is in heavy growth mode which is very exciting and promising for the future. There are some really great people who work at Caliber.

Cons

Company is losing sight of major things because they are so focused on growing and meeting what seems to be some type of quota (or bonus based on new business). Departments do not communicate with each other which hurts everyone. There are many individuals in Management roles who are no where near qualified.

Viewing 130 - 132 of 1,397 Reviews

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Customer Service Consultant

They are Clueless and Don't Really Care

Growing company...losing sight of the little things and bad management

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