Does Caliber Collision pay their employees well?

According to anonymously submitted Glassdoor reviews, Caliber Collision employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Caliber Collision. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Caliber Collision?

41% of Caliber Collision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Caliber Collision 2.8 out of 5 for work life balance, 2.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Caliber Collision?

General Manager (105) , Estimator (88) , Office Administrator (77) , Office Manager (63) , Auto Body Technician (62) , Parts Coordinator (57) , Automotive Service Advisor (43) , Customer Service Representative (39) , Center Manager (36) , Customer Service Advisor (28) , Parts Manager (25) , Painter (22) , Regional Manager (22) , Technician (21) , Customer Service Representative (CSR) (20)

What are the pros of working at Caliber Collision according to real employee reviews?

"good benefits and a solid team environment" ((in 113 reviews)); "Good pay and bonuses if your store hits numbers." ((in 86 reviews)); "My teammates were great people to work with and were always willing to help me when I needed it." ((in 54 reviews)); "The people and culture are great" ((in 53 reviews)); "provide numerous ways for opportunity and growth." ((in 26 reviews))

What are the cons of working at Caliber Collision according to real employee reviews?

"Some centers operate differently so some places may have poor management" ((in 92 reviews)); "Long hours and 30 min drive to and from the academy" ((in 58 reviews)); "upper management could care less about you" ((in 52 reviews)); "Managers need to be trained better on how to handle situations rather than leaving SA’s to fend for themselves." ((in 30 reviews)); "No training what" ((in 26 reviews))

What are employees saying about Caliber Collision layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Caliber Collision layoffs and their outlook for job security at Caliber Collision in 2026.

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Caliber Collision

Caliber Collision reviews

3.0

41% would recommend to a friend

(1,397 total reviews)

David Simmons

40% approve of CEO

38% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.2

Career opportunities

3.0

Compensation and benefits

2.8

Culture & values

2.8

Work/Life balance

2.4

Senior management

Caliber Collision has an employee rating of 3.0 out of 5 stars, based on 1,397 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Caliber Collision employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Mar 26, 2019

long hours and poor management, coupled with little appreciation

Staff accountant

Recommend

CEO approval

Business Outlook

Pros

competitive salaries and fun environment for departments that aren't under staffed

Cons

long hours, poor management, little appreciation

Caliber Collision Response

Thank you for taking the time to share your feedback. We would like to extend our apologies for your unfortunate experience while working at Caliber. We take great pride in our culture and strive to create a place where customers love to do business and teammates love to work. It is always our goal to meet your standards. If you would like to discuss this further, please email us directly at Feedback@CaliberCollision.com. We look forward to hearing from you.

1.0

Mar 13, 2019

Service advisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Insurance and only the insurance.

Cons

Doesn't matter what you want or ask for, Caliber will only think about doing what Caliber wants. Don't want to change locations? Too bad, either you go to the new location or you are fired. Don't want to write estimates? Too bad, "we" say you are going to write estimates.

Caliber Collision Response

Thank you for taking the time to share your feedback. We would like to extend our apologies for your unfortunate experience while working at Caliber. We take great pride in our culture and strive to create a place where customers love to do business and teammates love to work. It is always our goal to meet your standards. If you have not already, we encourage you to share your concerns by emailing Feedback@CaliberCollision.com. We look forward to hearing from you.

1.0

Mar 13, 2019

Office Administrator

Office administrator

Recommend

CEO approval

Business Outlook

Pros

A lot of good employees (everyone that’s not part of the regional team)

Cons

Pay is below average. Boss is a MICROMANAGER. You will NEVER reach her expectations. You are required to work 9 hour days & if you need/want to take time off somebody has to be able to cover for you. (Good Luck with that) Nobody has taken a week off for vacation since they have worked here. There’s no work/life balance. I called in one day because my kid was sick and throwing up - the first thing she said - “Can’t he stay home alone?”

Viewing 1147 - 1149 of 1,397 Reviews

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long hours and poor management, coupled with little appreciation

Service advisor

Office Administrator

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