Does Caliber Collision pay their employees well?

According to anonymously submitted Glassdoor reviews, Caliber Collision employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Caliber Collision. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Caliber Collision?

42% of Caliber Collision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Caliber Collision 2.8 out of 5 for work life balance, 2.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Caliber Collision?

General Manager (105) , Estimator (88) , Office Administrator (77) , Office Manager (63) , Auto Body Technician (62) , Parts Coordinator (57) , Automotive Service Advisor (43) , Customer Service Representative (39) , Center Manager (36) , Customer Service Advisor (28) , Parts Manager (25) , Painter (22) , Regional Manager (22) , Technician (21) , Customer Service Representative (CSR) (20)

What are the pros of working at Caliber Collision according to real employee reviews?

"Good Benefits and that's it" ((in 116 reviews)); "Good pay and bonuses if your store hits numbers." ((in 80 reviews)); "My teammates were great people to work with and were always willing to help me when I needed it." ((in 52 reviews)); "Fast paced Good money." ((in 24 reviews)); "provide numerous ways for opportunity and growth." ((in 22 reviews))

What are the cons of working at Caliber Collision according to real employee reviews?

"Some centers operate differently so some places may have poor management" ((in 90 reviews)); "Long hours and 30 min drive to and from the academy" ((in 55 reviews)); "upper management could care less about you" ((in 51 reviews)); "Managers have a meeting" ((in 32 reviews)); "No training what" ((in 26 reviews))

What are employees saying about Caliber Collision layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Caliber Collision layoffs and their outlook for job security at Caliber Collision in 2026.

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Caliber Collision

Caliber Collision reviews

3.0

42% would recommend to a friend

(1,397 total reviews)

David Simmons

41% approve of CEO

39% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.2

Career opportunities

3.0

Compensation and benefits

2.8

Culture & values

2.8

Work/Life balance

2.5

Senior management

Caliber Collision has an employee rating of 3.0 out of 5 stars, based on 1,397 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Caliber Collision employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jul 19, 2023

Low pay for work performed

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits are pretty good, but sadly, that is about it.

Cons

Poor leadership, poor HR process, poor pay and commission for the level of stress. Never received a raise even after performing in the top 5-10% of the company for 3 years. No leadership accountability. Unfortunately, when Steve Grimshaw stepped down as CEO the culture went with him and instead of being a valued staff member, you became a number that had to produce numbers without benefit. The commission structure is made to where you will only ever see minor sales commissions and the salary or guarantee is not enough for the stress level nor is it enough to live off of.

1.0

Jun 2, 2023

Do not care about you

Office administrator

Recommend

CEO approval

Business Outlook

Pros

None. None. None. Experience to look into other jobs

Cons

Do not care about you, extremely sexist. Love to belittle people.

2.0

Feb 27, 2023

Over all an okay place - Definitely needs some improvement

Automotive service advisor

Recommend

CEO approval

Business Outlook

Pros

Diversity, time off, Maternity leave, Management, communication (most of the time)

Cons

Unfair pay for women and not enough opportunities for pay raises, they base your pay solely off of customer surveys and RO counts. If you have any bad survey the finger is always pointed at the SA rather than looking at all the hands in that file, pay was bumped down with an increase for the “opportunity” for a higher bonus. Managers need to be trained better on how to handle situations rather than leaving SA’s to fend for themselves.

Viewing 88 - 90 of 1,397 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

Low pay for work performed

Do not care about you

Over all an okay place - Definitely needs some improvement

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