Does Caliber Collision pay their employees well?

According to anonymously submitted Glassdoor reviews, Caliber Collision employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Caliber Collision. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Caliber Collision?

43% of Caliber Collision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Caliber Collision 2.8 out of 5 for work life balance, 2.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Caliber Collision?

General Manager (105) , Estimator (88) , Office Administrator (77) , Office Manager (63) , Auto Body Technician (62) , Parts Coordinator (57) , Automotive Service Advisor (43) , Customer Service Representative (39) , Center Manager (36) , Customer Service Advisor (27) , Parts Manager (25) , Painter (22) , Regional Manager (22) , Technician (21) , Customer Service Representative (CSR) (20)

What are the pros of working at Caliber Collision according to real employee reviews?

"Good Benefits and that's it" ((in 118 reviews)); "Good pay and bonuses if your store hits numbers." ((in 83 reviews)); "My teammates were great people to work with and were always willing to help me when I needed it." ((in 54 reviews)); "Fast paced Good money." ((in 24 reviews)); "provide numerous ways for opportunity and growth." ((in 21 reviews))

What are the cons of working at Caliber Collision according to real employee reviews?

"Some centers operate differently so some places may have poor management" ((in 91 reviews)); "Long hours and 30 min drive to and from the academy" ((in 59 reviews)); "upper management could care less about you" ((in 53 reviews)); "Management, regional managers, harassment in the workplace, unrealistic sales goals, favoritism," ((in 32 reviews)); "No training what" ((in 26 reviews))

What are employees saying about Caliber Collision layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Caliber Collision layoffs and their outlook for job security at Caliber Collision in 2026.

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Caliber Collision

Caliber Collision reviews

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3.0

43% would recommend to a friend

(1,395 total reviews)

David Simmons

44% approve of CEO

41% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.2

Career opportunities

3.0

Compensation and benefits

2.8

Culture & values

2.8

Work/Life balance

2.5

Senior management

Caliber Collision has an employee rating of 3.0 out of 5 stars, based on 1,395 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Caliber Collision employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

1K reviews

1.0

Jan 6, 2026

Consistent Poor Experience – Not Recommended

General manager

Recommend

CEO approval

Business Outlook

Pros

no weekends were required to work.

Cons

My experience at Caliber Collision was extremely disappointing. The pay was poor and did not match the workload or expectations placed on employees. Upper management treated staff poorly, showed little respect, and provided no meaningful support. A bonus was promised but never delivered, which felt misleading and damaging to trust. Many members of leadership appeared uneducated about day-to-day operations, and decisions were often made without understanding how they affected employees on the floor. Training and support were minimal, communication was lacking, and concerns were ignored. Overall, the work environment felt disorganized and demoralizing. I would not recommend this company to anyone looking for fair pay, professional management, or growth opportunities.

4.0

Jan 5, 2026

Long hours, stressful, but can be worth it for the money

Service advisor

Recommend

CEO approval

Business Outlook

Pros

Commissions based on sales from repairs On the job training Bonuses for customer service scores

Cons

Long hours (10 hour work days plsu longer towards the end of the month) Stressful dealing with customers and insurance Upper management has no clue what goes on in the actual stores Upper management can make it difficult to do the job Monthly sales goals

1.0

Jan 4, 2026

I Wish I Took a Job Somewhere Else, Saved Myself the Time

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No consequences, make your own hours, manager not on your back. Sometimes there's free food.

Cons

Upper management is awful. Turnover is high, people constantly quitting. There isn't enough staff so when somebody quits, you get their workload. Things you're told in interview aren't true. They expect you to work free Saturdays and 10 hours a day on the weekdays. Poor pay. Poor benefits. Company is cheap. Regional Managers are dishonest.

Viewing 46 - 48 of 1,395 Reviews

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Consistent Poor Experience – Not Recommended

Long hours, stressful, but can be worth it for the money

I Wish I Took a Job Somewhere Else, Saved Myself the Time

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