Pros
Good salary, easy to use computer system.
Cons
Constantly adding new tasks while at the same time cutting hours. My store's volume has gone up since last year but have had 80 tech hours cut out of budget. This requires everyone to work in over drive from the second they walk into the pharmacy until they leave. We are losing all of our good employees and the hiring process is more than ridiculous to get new employees hired. We have no voice at all to the point that we don't speak up at all about problems because we know our DMs are powerless to effect any kind of change. We are required to make counseling phone calls and counsel customers at check out, something that I feel is really important but the RPH hours given don't reflect this mandate so we have to just do the best we can rushing people through and praying the conversations are not to in depth. I find myself avoiding eye contact with customers because one question could put me behind causing an entire page to "red"(even though no one is waiting for these prefills) which will affect your monthly scores. No matter how hard you work it will never be enough.
