CVS Health reviews

3.2

44% would recommend to a friend

(46,649 total reviews)
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David Joyner

49% approve of CEO

42% positive business outlook

CVS Health has an employee rating of 3.2 out of 5 stars, based on 46,649 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CVS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

47K reviews
2.0
Feb 21, 2015
Recommend
CEO approval
Business Outlook

Pros

1. Good salary 2. Hires new grads 3. For new grads, the book of MC guidelines can be helpful 4. Pays for DEA and has a yearly CME allowance

Cons

1. Long hours 2. Mandatory one hour unpaid lunch break 3. Mandatory every other weekend shifts 4. Open holidays 5. High turnover rate 6. Very isolating to work by yourself all day, especially in a slower clinic with no windows 7. Not easy to get time off 8. May have to drive up to an hour to cover another clinic 9. No sense of team, barely even have met all the other NPs 10. Basically mandatory meetings every 2 months for 2+ hours on Sunday nights (often after working all day) 11. Pressure to see as many patients as possible and the amount seen at your clinic is essentially your responsibility 12. Chart reviews are done on a percentage of your charts through email- difficult to deal with some because there is no tone in email and feels like you are getting reprimanded, even if you accidentally say you used a blood pressure cuff that was not the best fit

4.0
Jun 10, 2014
Recommend
CEO approval
Business Outlook

Pros

- There was so much opportunity and room for growth at CVS. I started there as a cashier and ended as a store manager, if you want it CVS is more than happy to give it to you. - Plenty of open opportunities in front store, pharmacy and corporate allowing a lot of freedom to move and experience the company as a whole. - In the last several years I worked there they really changed and only promoted to higher positions from within the company. At one point they would just hire managers off the street and pay them insanely more than the other managers who had worked there for years. - VERY flexible with hours, more so than any other employer I have ever heard of - They take the 40 hour work week (except for store managers and up) very seriously and are always making sure that employees are receiving their breaks - It seems obvious with CVS being a PBM but the benefits for full-time employees were fantastic. - Always developing and implementing new systems that have a competitive edge over competitors.

Cons

- Pay Pay Pay! They expect you to start your cashiers out at Minimum wage! and once they screw you in the beginning there is no rescue! The yearly increases are PATHETIC (2%)!! the only real way to get any extra is to get promoted (6%) and even then they'll try to screw you out of pay. When you hit store management they try to screw you again and use your bonus (which isn't guaranteed) as a reason to offer you lower salary. I get that its a decision from MUCH higher up the ladder than retail management but they expect people to work hard and living/breath CVS while paying them total crap compared to other places which have you do less for more. - They don't really give a crap about how their employees feel about working there. They set up a good front with the yearly employee satisfaction survey and they do indeed implement new programs each year based on the results (which are available to ALL employees). Somehow they fail every year to address the real issues with working there, the SAME 3 or 4 questions have been the worst rated questions for YEARS and NOTHING has been done to address them. Instead they try to distract you with stupid things like letting staff decorate their break rooms and new helpful system on the Telxons for doing tedious tasks like push. Your voices are being heard, corporate just has selective hearing. - Every try to cram 10 pounds of crap into a 2 pound bag? CVS does every day. Unless your store is bringing in SERIOUS cash flow you get the joyous status of "minimum hours store" (which is almost everybody). Unless you have an all star staff (good luck getting that with the pay rates they allow) you're pretty much going to spend 50 hours a week or more at your store to get everything done on time and properly, oh and you're only going to get paid for 45 of those hours... ever. If I got paid for the hours I was expected to work over 45 in all my time as a store manager that job would be totally worth it. - Corporate will make all sorts of promises to you to get you to something undesirable. Word of advice, get that crap in writing and signed by you both. Corporate has to be the most epic liar I have ever known and if you don't have that written proof they are going to turn around and slap you in the face with it. - Think long and hard before taking on any kind of real challenge. Once you accept it, you're stuck there. If you lose the challenge you lose your job. As I said before make sure you have a written and signed plan of action for such an instance. After 9 years of loyal and dedicated service to CVS and proven ability to successfully manage stores and people they were just fine to throw me out after not being able to recover a store which would have been better off being burned and rebuilt.

1.0
Oct 15, 2023

Save your license and RUN!!!

Recommend
CEO approval
Business Outlook

Pros

Usually work 3-4 days a week if not on call

Cons

Low pay You are doing the job of a full primary care office with only 2 people. in our case a CNA and the NP In FL we have CNAs which can’t draw blood, can’t help with test such as U/A, HCG, POCT lipids, POCT A1C etc High turnover so always getting called in on your on call days On call is only $5 hr and they expect you to be waiting around and ready on the “chance” of being called in The demands and expectations keep rising with not raise in pay or help. We recently increased workload from on average 22-24 pts a day to 30-40 a day. No increase in pay and again only 1 NP and 1 CNA. You are expected to walk the isles of the store and seek for patients when not busy You are expected to act as a salesman and PUSH vaccines, sleep apnea testing, b/p screening, etc… This company is clearly profit over both patients and employees. We are all looking for an escape plan but unfortunately due to lack of jobs outside of M-F some of us are stuck This job is a danger to our licenses. You are literally racing through these visits just to get a slither of your lunch and get of close to on time. It’s not safe for the patients or our licenses This company exploits NPs like I’ve never seen. Stay away!!!!

Viewing 61 - 63 of 46,649 Reviews

Glassdoor has 49,070 CVS Health reviews submitted anonymously by CVS Health employees. Read employee reviews and ratings on Glassdoor to decide if CVS Health is right for you.