CVS Health reviews

The biggest problems you run into at CVS are usually caused by corporate. Initiatives are handed down to the store level, and despite apparently being successful in pilot stores, they frequently just aren't practical. Also, possibly the most discouraging thing about working at CVS is that if/when a customer takes issue with a policy and you stand firm, there will always be someone higher up willing to break the policy and make you look foolish in the name of customer service.

Disrespect. Dishonesty. Politically driven. No Integrity. Care only about numbers and nothing else. They operate all of theie stores on a skeleton crew. There customer service initiative is just a smoke screen. They only care about numbers so that those in management can get big bonuses. When customers call to complain, they just give them a bunch of crap about how they are sorry and will resolve the issue; the issues never get resolved. Benefits and pay are the best in the industry but you are a slave to the work. The company thinks you are part of their cult ; it's their way or no way.